Last Updated July 4, 2024
All the information on this website – Moofeed – is published in good faith and for general information purposes only. Moofeed does not make any warranties about the completeness, reliability, and accuracy of this information. Any action you take upon the information you find on this website (Moofeed), is strictly at your own risk. Moofeed will not be liable for any losses and/or damages in connection with the use of our website.
By using our website, you hereby consent to our disclaimer and agree to its terms. This Privacy Policy (the "Privacy Policy") does not apply to data our customers may process when using our Services. We may collect and receive information about users of our Services ("users," "you," or "your") from various sources, including: (i) information you provide through your user account on the Services (your "Account"); (ii) your use of the Services; and (iii) from third-party websites, services, and partners. We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or Moofeed's data collection, use, and disclosure practices, please contact us at support@moofeed.com.
Account Registration: When you create an Account, we ask for your contact information, including items such as name, company name, address, email address, and telephone number. If you choose to refer another individual or entity to our Services, we may also collect their email address as well.
Payment Information: When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems; however, we have access to, and may retain, user information through our third-party payment processor.
Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us. We only require that you provide personal information that is necessary to set up an Account.
Stored Content: When you use the Services to produce an image from a text prompt and/or pre-existing images (“Content”), Moofeed stores your Content and associated metadata (i.e., image specifications, seeds, and text prompts) in a “history” section of your Account so that you may browse and retrieve Content you previously have generated using the Services (“Stored Content”). Stored Content will be associated with your Account in order to provide you with access to it, and therefore can be used to identify you.
Cookies: Cookies contain a small amount of information that allows our servers to recognize you. We may automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits, and other information related to your interactions with the Services. We may track your use across different websites and services. In some countries, including countries in the European Economic Area ("EEA"), the information referenced above in this paragraph may be considered personal information under applicable data protection laws.
Usage of our Services: When you use our Services, we may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics. We use this data to operate the Services, maintain and improve the performance and utilization of the Services, develop new features, protect the security and safety of our Services and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
Third-Party Accounts: If you choose to link our Services to a third-party account, we will receive information about that account, such as your authentication token from the third-party account, to authorize linking. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
We use the information we collect in various ways, including to:
We may share the information we collect in various ways, including the following:
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only (i) where we need the personal information to satisfy our standard “know-your-customer” practices and policies; (ii) where we need the personal information to perform the Services; (iii) where the processing is in our legitimate interests and not overridden by your rights; or (iv) where we have your consent to do so. We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. If we ask you to provide personal information to comply with a legal or business requirement or to perform the Services for you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
You may access other third-party services through the Services, for example by clicking on links to those third-party services from within the Services. We are not responsible for the privacy policies, terms of service and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.
Moofeed is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet and any online platform cannot be guaranteed to be 100% secure.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in standard backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
If you are a registered user, you may access certain information associated with your Account by logging into our Services or emailing support@moofeed.com. If you terminate your Account, any public activity on your Account prior to deletion may remain stored on our servers and may remain accessible to the public. To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to standard backup processes conducted in the ordinary course of business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited where access and correction could: inhibit our ability to comply with a legal obligation; inhibit our ability to investigate, make or defend legal claims; result in disclosure of personal information about a third party; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to Moofeed or a third party.
If you are an individual and a resident of the EEA, you have the following data protection rights:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our websites. If we materially change the ways in which we use or share personal information previously collected from you through our Services, we will notify you through our Services, by email, or other communication if you have signed up for notifications.
If you have any questions or concerns about this Privacy Policy, please feel free to email us at support@moofeed.com.